Frecuently Asked Questions
Fitness Warehouse PR Corp
What warranties do we offer?
All products distributed by Fitness Warehouse PR Corp, except for upholstery and protective coverings, are warranted to the original purchaser against defects in materials and workmanship for a period of time in accordance with the manufacturers’ specifications.
Defective parts will be replaced or repaired at the discretion of Fitness Warehouse PR Corp without charge, providing:
* The claim is submitted to Fitness Warehouse PR Corp prior to the expiration of the manufacturer warranty period.
* The damage was not caused by abuse, misuse or neglect of normal care.
* The defective equipment or items not covered by a Service & Maintenance Contract are brought into Fitness Warehouse PR Corp-authorized service center.
Pick-up of items at customer site or the dispatch of a Fitness Warehouse PR Corp technician to a customer site not covered by a Service & Maintenance Contract will be invoiced at current rates for such services.
Do you deliver to my home or business?
We offer delivery and installation services throughout the Island, including Vieques and Culebra. However, these services carry an additional charge.
What do you recommend for a home fitness center?
Ideally, you should "staff" your home fitness center with a combination of strength training and aerobic conditioning equipment. That allows you, your family and friends to follow a total body fitness program. And the variety of exercises will keep workouts more interesting.
What payment methods are accepted?
We accept cash, checks, Visa, Master Card, American Express, EFT's, ATM (debit card) and Discover Card. Photo Id is required.
Do you repair brands of equipment that you don't represent?
Yes, our technicians are authorized to repair other brands of equipment.
Does Fitness Warehouse PR Corp offer a service and maintenance agreement?
Yes, we offer service & maintenance agreements for all equipment purchased in our store. The cost of the agreement varies according to the amount of equipment purchased.